1. Who We Are

C-Tech Design and Build Limited is an Edinburgh-based residential design and build company providing services including feasibility studies, planning applications, building warrants, domestic repairs and improvements, pre-construction services, construction and post-construction support.

For privacy-related questions, you can contact us using the details provided on our website.

2. Information We Collect

When you contact us, submit an enquiry, request a consultation, or use our website, we may collect information such as:

Your name
Email address
Telephone number
Property or project address
Details about your proposed project
Information about your requirements, budget and preferred timescales
Information you provide through enquiry or contact forms
Any documents, photographs or other information you voluntarily provide
Information contained in communications between you and C-Tech

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information, pages visited and general website usage information.

3. How We Use Your Information

We may use your personal information to:

Respond to your enquiries and requests
Discuss and assess your proposed project
Provide information about our services
Arrange consultations, surveys or meetings
Prepare quotations, proposals or project-related information
Manage and deliver services you request
Communicate with you about your project
Improve our website, services and customer experience
Maintain records of enquiries and communications
Comply with legal, regulatory and contractual obligations
Prevent fraud, misuse or security issues

We will only use your information where we have a lawful basis to do so.

4. Marketing Communications

Where permitted by law and where appropriate, we may contact you about our services, projects or relevant updates.

You can request that we stop sending marketing communications at any time by contacting us or using an unsubscribe option where provided.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better user experience.

Cookies may be used for purposes such as:

Website functionality
Analytics and performance monitoring
Remembering preferences
Understanding how visitors use our website
Supporting relevant marketing activities

You can control or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

6. Sharing Your Information

We do not sell your personal information.

We may share information where reasonably necessary with:

Contractors or professionals involved in delivering your project
Architects, designers, consultants or other project specialists
Planning or building-related authorities where required
Technology, hosting, communication or CRM providers
Professional advisers
Legal, regulatory or governmental authorities where required by law

Any third parties receiving personal information should only use it for appropriate and authorised purposes.

7. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business records, meet legal requirements, resolve disputes and enforce agreements.

The retention period may vary depending on the nature of the information and our legal or contractual obligations.

9. Your Privacy Rights

Depending on applicable data protection law, you may have rights including:

The right to request access to your personal information
The right to request correction of inaccurate information
The right to request deletion of information in certain circumstances
The right to restrict certain processing
The right to object to certain processing
The right to withdraw consent where processing is based on consent
The right to request a copy of certain personal information

To exercise your rights, please contact us using the contact details on our website.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of those third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

11. Children's Privacy

Our services and website are intended primarily for adults. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or privacy practices.

Any updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact C-Tech Design and Build Limited through the contact details provided on our website.

C-Tech Design and Build Limited

Edinburgh, Scotland
Email: [email protected]
Phone: +44 79046582001